NHTSA Complaint #11504436 — 2021 SUBARU FORESTER
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11504436 |
| Vehicle | 2021 SUBARU FORESTER |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
My Forester needed new tires at 13,250 miles. I had my tires rotated and that is when Subaru noticed the worn tires. I called Subaru Corporate and they informed me that do not replace tires. I bought new tires and then went to have a wheel alignment. The technician told me he could do the alignment but he couldn't adjust the Lane assist diagnostic or the VDC and other safety features. Now I am unsure what to do. I have tried to resolve this with Subaru of America without resolution. Hopefully, you will be able to help me. Why are Subaru dealers not doing these adjustments? Thanks for your help with this serious situation. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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