NHTSA Complaint #11504404 — 2020 LINCOLN CORSAIR

I was involved in a front-end collision a ~7 ton commercial vehicle, their fault due to distracted driving while using a cell phone, in which the forward collision warning, automatic emergency braking, and air bags failed. My Corsair had to be towed since it did not run after the accident, the drivers door could not open, so had to crawl out the passenger side. The Corsair was taken to an autobody shop that day and within a week their preliminary visual estimate without tearing down was over half the value of the vehicle and has since been declared a total loss. I sustained injuries in the accident that will be treated for some time and can only speculate that had systems worked, there could have been a chance for less severe injuries or potentially avoided the collision altogether. The autobody shop and insurance has all commented they were surprised none of the safety features worked, but no root cause has been documented as to why. At the time of the accident, all recalls were considered up-to-date and the vehicle has been very well maintained to by a Ford dealer and to the specifications of the owners manual. There were no warning lamps.