NHTSA Complaint #11504038 — 2016 GMC CANYON

Purchased this vehicle brand new and paid extra for Nav and a backup camera as I am a disabled Veteran! Currently have 32000 miles or so as i don't drive that much. No other lights or warnings came up before the following happened. Recently the radio stopped playing and the infotainment system went blank. It occasionally pops up a screen that says waiting on update, other than that it stays blank most of the time. The backup camera comes on intermittently but not always when backing up, maybe 1 out of every 5 times. Also the bluetooth went dead since this all started. As a disabled Vet I depend on the backup camera and built in Navigation so this is an issue! Called the dealer and 3 other radio and entertainment car stores and they stated this is a know issue and would cost around $1000 to $1200 to replace the HMI 2.5 module behind the dash which is the known issue. Looking online this is a well known and common issue and GMC has bulletins to diagnose but no free or discounted replacement or repair, even though it's all over the internet that GMC and Chevy Infotainment centers have issues. There is a class action lawsuit going on due to this issue as well. I'm sure there are others that just haven't complained and should be fixed by the dealer.