NHTSA Complaint #11503972 — 2021 HONDA RIDGELINE
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11503972 |
| Vehicle | 2021 HONDA RIDGELINE |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I purchased this 2021 Honda Ridgeline new. The windshield washers quit working about six months later. For the past 12 months I have been trying to get the replacement nozzles from no less than 8 different Honda dealers. They are on national back order and after repeated orders, most recently with Honda of Asheville NC I contacted the Honda customer support. Case # 13583397. Now after almost 30 days and at least 6 calls and e-mails to them I still have no idea if they will ever get these nozzles for me. As you can imagine with adverse weather conditions it is a major safety issue to have poor visibility out of the windshield. Please help!! These are specially designed low pressure nozzles so they are not available anywhere but Honda.
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