NHTSA Complaint #11503963 — 2018 FORD F-250

The contact owns a 2018 Ford F-250. The contact stated that the rearview camera was displaying a blurred image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000. VIN tool confirms parts not available.