NHTSA Complaint #11503791 — 2019 TOYOTA RAV4
STRUCTURE:BODY:ROOF AND PILLARS issue reported to NHTSA
Complaint Details
| ODI Number | 11503791 |
| Vehicle | 2019 TOYOTA RAV4 |
| Component | STRUCTURE:BODY:ROOF AND PILLARS |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The contact owns a 2019 Toyota Rav4. The contact stated that she initially noticed that the headliner was stained and later realized that rainwater had leaked into the driver's and passenger's side front cabins from the roof rail. The vehicle was taken to the dealer, where it was diagnosed that the failure was caused by a previous windshield replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
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