NHTSA Complaint #11503774 — 2012 FORD F-250

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11503774
Vehicle	2012 FORD F-250
Component	SUSPENSION
Date of Incident	January 20, 2023
Date Filed	January 26, 2023
Mileage	229,020 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2012 Ford F-250. The contact stated upon making a turn, the wheel seized, and the vehicle failed to move. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the front passenger’s side axle shaft had fractured at the wheel. The dealer diagnosed that the outer shaft and seals needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact the NHTSA hotline. The failure mileage was approximately 229,020.

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