NHTSA Complaint #11503679 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the doors intermittently failed to unlock, and the vehicle failed to recognize the fob key. The contact used the spare key to start the vehicle to correct the failure. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the contact was made aware that the VIN was included in NHTSA Campaign Number: 22V41300 (Power Train). The failure mileage was 108,628.