NHTSA Complaint #11503663 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11503663 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I was driving and my steering wheel locked up with me and my kids in the car I googled what the problem is and this is a constant problem for these fords I contacted the dealership and they are not trying to help me my car is 14 miles over the mileage and a year over the time frame for them to replace this part on my car she stated it had been taken care of in 2015 but the last letter for the customer satisfaction program was sent out in may 2019 I am not the first person to own this car and the fact that Rk chevrolet sold me a car with this issue is a concern and a lawsuit because I had my children with me and they aren’t trying to help me replace a 3000 dollar part that has been an issue for many owners of this car
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