NHTSA Complaint #11503649 — 2017 FORD F-250

While driving at highway speeds, the vehicle may encounter a bump in the road that causes the front-end of the vehicle to jump one direction or another and/or shake violently. This causes the steering wheel to shake back and forth violently, requiring two hands and a fair amount of force to control the vehicle. The vehicle will not stop shaking until speed is reduced below 50 mph. The most recent issue was during a 100+ mile interstate trip with speed limit travel (70 mph). The truck experienced this issue on 4 seperate occasions during this trip; twice in moderate traffic where other vehicles around me were at risk of collision due to my vehicle swerving and my sudden braking to maintain control. There are no warning lamps and no other indication when the truck is going to experience the issue. It has repeated regularly at various speeds over 55 mph and under a variety of conditions Local Ford dealer is aware of the issue and offered to replace a steering damper and examined the front suspension for loose or worn parts. Dealer made me aware this was a common problem that Ford is aware of but the only resolution is replacement of the steering damper. Dealer indicated all font suspension components are still in good condition. The part is on backorder and estimated to be a month or more before they can get it. It is my understanding this is not warranty work and I should expect to pay for the labor to install it. My truck only has 25,000 miles and the suspension, wheels, tires, brakes, etc. are all original stock from the manufacturer, there are no after-market parts. The vehicle is available for inspection and no parts have been replaced to date. This vehicle is driven daily and remains a safety concern at highway speeds over 55 mph.