NHTSA Complaint #11503606 — 2015 MAZDA MAZDA3
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11503606 |
| Vehicle | 2015 MAZDA MAZDA3 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The infotainment center is "ghosting". This is a problem already recalled by Mazda but my car was not included. This started about 10 months ago. The result is that the gps system will shut down, the car, if linked to my phone will automatically dial random numbers, the radio stations will randomly change or be deleted. The GPS system has now become completely non functional. Having this random activity while driving or stopped creates a hazard as it requires frequent adjustments using my hands to correct the problems. The lack of a functioning gps is also problematic. This problem was brought to the attention of a Mazda dealer about 6 months ago and I was told no warranty repair was available. I also contacted Mazda USA by phone and was told no service would be provided. I have also sent a certified letter to Mazda USA with no response.
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