NHTSA Complaint #11503495 — 2020 TOYOTA RAV4

The vehicle fails to start if it has been sitting for only 2-3 days, once it failed to start just after an extra long day at work. I have it serviced faithfully every 5,ooo miles and have brought it in an additional 4 times for this problem. I filed a report with Toyota Corporate on January 5, 2023 and they had someone call the next day while I was at work. I called back 6 times but have never been able to actually speak to a case manager. I keep getting promised a call back multiple times but never received one. I even called tonight when I was promised a call, the case manager was available, but told the agent on the phone with me that he would call me by the end of the day. He never did. I called back again and was promised a call tomorrow. I keep getting the same run around. I have literally spent hours on the phone with them, many many hours at the service shop, and many hours inconvenienced by having my car battery jumped.