NHTSA Complaint #11503448 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to the dealer for diagnostic test and the mechanic stated that the muffler was bent, and that the vehicle needed new tires. The vehicle was not repaired. The vehicle was taken to an independent mechanic, and the contact was informed that the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 79,055. The VIN was not available.