NHTSA Complaint #11503422 — 2022 MITSUBISHI OUTLANDER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11503422
Vehicle 2022 MITSUBISHI OUTLANDER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I purchased this vehicle in March, 2022. As of January 23, 2023, this vehicle has 15,700 miles. I first noticed a problem approximately four months ago. Whenever I go over a dirt road, it feels like the back end of my vehicle is flailing out of control, as if there is nothing to hold it to the road. Because I very rarely travel a dirt road, I just figured this is how this vehicle handles, and I will just need to get used to it. Then I noticed when I would hit certain bumps or uneven spots in the road, I would rock back and forth. Again, just figured it was something I would have to get used to. I had already noticed that it hydroplaned worse than any vehicle I had ever driven, but blamed it on the type of tire which it had, and became hyper aware of any water on the roads. Even the tiniest puddle. Then winter arrived!!!! I am absolutely terrified of this vehicle on any kind of snow covered road, even if the road is barely dusted with snow. I constantly feel like I am going out of control. Whenever I have to cross a bridge in freezing weather, it literally feels as if I am actually sliding on ice the entire way across, no matter how short the bridge is. Driving in snow almost feels like you are trying to drive with a flat tire. You can not drive this car over 40mph on any road condition other than dry. In every instance I have mentioned, I feel like I have control over the steering and front tires, but nothing at all behind the front seats. Just recently, on January 22,2022, I noticed my one back tire is completely bald, and the other rear tire is not much better. I had never really looked at the tires, because, why would I on a nine months old vehicle with 15,000 miles?? I immediately, the next day took it to my Mitsubishi dealer. We were there for an hour and a half. They could find nothing. I was shocked when I looked closer at my paper work after getting home. It stated right on there that excessive wear on the rr tire has been a common issue on these vehicles.

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