NHTSA Complaint #11503220 — 2016 FORD TRANSIT

The contact owns a 2016 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact was able to push the vehicle to the side shoulder. The low engine mode message was displayed. The vehicle was towed to the local dealer where it was diagnosed that the high-pressure fuel pump failed, which caused fuel, metal, and debris to enter through the fuel lines. The fuel filters were replaced but the vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 169,000.