NHTSA Complaint #11502926 — 2017 TOYOTA TUNDRA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11502926
Vehicle 2017 TOYOTA TUNDRA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

Vehicle was driven 30 miles to work with no steering issues and parked in work parking lot. Upon returning to vehicle to return home when backing out of parking spot the front driver wheel would not turn almost causing me to back into parked car next to me. I looked under the front of the driver side tire, and noticed the outer tie rod was hanging down, and was causing the no steering issue. I called a tow truck, and had the vehicle taken to the Toyota dealer where vehicle was purchased new. I informed the dealer to be careful with the vehicle as the outer tie rod on driver side was broken and was not possible to drive. The Toyota dealer investigated the issue and found that the threads on bother inner and outer tie rods on both passenger and driver side was stripped. All outer and inner tie rods on the vehicle had to be replaced due to the threads being stripped on all 4 tie rods. My concern is this truck only has 86,000 miles on it, and if I had been travelling on interstate at 70MPH and the tie rod broke it would have resulted in a catastrophic collision due to a no steering condition. This vehicle has never sustained any front end damage of any type. I can provide the dealers name and the notes on the repair bill from the Toyota dealership stating exactly what I have stated in this report.

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