NHTSA Complaint #11502902 — 2022 LAND ROVER DEFENDER

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11502902
Vehicle 2022 LAND ROVER DEFENDER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I purchased a 2022 V8 after waiting about a year to get the vehicle. It mostly has been a good car until recently. I was pulling into my garage, which has a downhill grade, and there was ice on the surface of the driveway and subsequently slid into the corner of my garage going no more than 3-5 mph. Quarter size dent on the bumper, no big deal… I thought. Tried to reverse away from the garage and the car wouldn’t move. All of the warning lights appeared. I was able to finally get it to reserve but every time I would put it into drive from there, the parking brake would turn on and the brakes would lock up. I had it towed to a Land Rover dealership and apparently the entire ABS module has faulted. They ordered a new one and installed it only to find out that it still isn’t working properly. Land Rover says this isn’t covered by warranty as it isn’t a manufactures defect. I’ve now had to spend $10k and still don’t have a fully functioning vehicle. How could a $110k “off road machine” be put to a stand still due to a quarter size dent incident in the bumper, let alone the ABS module is located in the engine bay! Incredibly frustrating and can’t wait to get it fixed and sel it; if I can even get it fixed properly. I am taking it to another Land Rover dealership in town as the other one seemed incapable of figuring it out. Land Rover USA has been horrible to work with and I am now driving a vehicle with a vibrating sensation in the brakes and maybe 50% of the normal braking power.

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