NHTSA Complaint #11502721 — 2014 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash Fire

Complaint Details

ODI Number 11502721
Vehicle 2014 VOLKSWAGEN PASSAT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Hi , My 2014 Passat driven by a family member struck a parked truck. Luckily, nobody was hurt! The parked car was not occupied and the driver of the Passat was able to exit the vehicle unharmed. The speed was about 35 mph and the air bags deployed. This front collision resulted in a major fire that totally destroyed the car. The insurance company (Progressive) is currently in the possession of the car. And one other important thing to note is that, about 2 years ago, this car was also involved in a different accident when it reared a car. That collision did not result in the deployment of the air bags but caused lots of damage. The radiator and lots of the plastic in the front needed replacement at that time. I don't recall the exact amount for the damage, but we ended up paying the full 2k deductible to get the car back.

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