NHTSA Complaint #11502634 — 2018 CHEVROLET SUBURBAN
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11502634 |
| Vehicle | 2018 CHEVROLET SUBURBAN |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Vehicle started shaking while accelerating. Independent mechanic and his recommended transmission shop diagnosed an issue with the transmission - specifically the torque converter. Shop said the car was unsafe to drive while waiting for new transmission as it could lose ability to accelerate while driving. When I asked the transmission shop if they felt the previous owner(s) may have abused the car with their driving to cause the issue at a relatively low mileage, they said this was a systemic issue with this vehicle. In fact one of the repair techs had the exact same issue with his personal vehicle at similar mileage (same make / model).
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