NHTSA Complaint #11502567 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11502567
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	October 26, 2022
Date Filed	January 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Electric power steering assist just stopped and car was stuck. I couldn’t move. Very scary I could went over the hill and crashed. I cannot find the receipt it was a used electric power steering column. I am afraid to drive car now because it’s used. Ryder auto specialist should have a copy. Their phone number is [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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