NHTSA Complaint #11502549 — 2017 FORD ESCAPE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11502549
Vehicle	2017 FORD ESCAPE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 6, 2023
Date Filed	January 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Owner of a 2017 Ford Escape; After refilling vehicle at local fueling station the vehicle would not start. Check engine illuminated. Attempted to start; however the vehicle would not; and everything lit up on dashboard. Finally after the 3rd/4th try the vehicle finally started. Taken vehicle to dealer and was informed it was the purge valve. Headed towards dealership shortly to find the reason. This happens every time I fill up the vehicle; otherwise it starts perfectly. Having to pay a $149. fee for them to check why the engine light is on; although, a gentleman checked it previously for free at the dealership; the representative stated they had to do further testing. Consequently, I see the Ford Focus had the same issue..

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