NHTSA Complaint #11502531 — 2022 RAM 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11502531
Vehicle	2022 RAM 2500
Component	POWER TRAIN
Date of Incident	March 24, 2022
Date Filed	January 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Vehicle was delivered in late January, 2022. In Mid March, 2022, the Transmission started bypassing at intervals. The dealer could not replicate the problem with no codes available. The vehicle has been in the dealership at least 6 times with no results. Also, on a trip to Colorado, the transmission down shifted on one occasion, that was so loud because of an internal bang. Turned off the vehicle and it reset. This is a recurring problem that needs to be fixed. The Dealership has always been helpful, but Ram will only help through their Star Group. My previous Ram 2500 had the same problem, but also, would not throw a code. It was finally fixed after 4-6 visits and the shifting solenoids were replaced, which worked.

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