NHTSA Complaint #11502528 — 2009 CADILLAC CTS

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11502528
Vehicle 2009 CADILLAC CTS
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

My airbag sensor on my passenger seat does not work. It cannot detect the passenger and therefore would not go off if there was an accident. I tried purchasing the item from GM by going to my local service location and was told the part is not made anymore and I cannot buy it. There is none made for my car online. I need a module to detect if a passenger is present not only for safety but to pass inspection in NJ. They offered no solution and simply told me after ten years they don’t have to make parts for a car. My problem with that is this car body style and parts is for years 2009-2014 so they should still make it for the 2014 and I could use that. During my research I have come across approximately 30 other ctsv owners that have the same issue and it’s not just a part that can be replaced with an aftermarket one because there is none being made that fit these seats. GM has an issue with lots of their cars including the ctsv generation before mine and there is recalls for that one too. How can a company sell a 500hp car to someone and not make the parts for the car anymore which could result in a serious injury or death? I cannot inspect my car and could be ticketed in my state for not having an inspection. An airbag sensor not working or not detecting a passenger is a major concern and they will not address this issue. There’s forums dedicated to this issue. I even said it’s fine I would buy it if it’s not recalled and they simply said we don’t or won’t make them anymore. I don’t know what I’m suppose to do? Not drive my car? I have tried everything and even purchasing a whole new seat and have not gotten anywhere. Part number#20903436

Related Complaints for the 2009 CADILLAC CTS

Other AIR BAGS Complaints

#11641895 The contact owns a 2009 Cadillac CTS. The contact stated that while driving at various speeds, the vehicle was swayin...
#11175721 SERVICE AIRBAG LIGHT ON IN VEHICLE, DIAGNOSIS SAYS IT IS THE PASSENGER PRESENCE MODULE. THROUGH RESEARCH, MANY OTHERS...
#11100399 TL* THE CONTACT OWNED A 2009 CADILLAC CTS. WHILE STOPPED, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING AND C...
#11100278 SERVICE AIR BAG ALERT ON DRIVER INFORMATION CENTER CAME ON INTERMITTENTLY FROM MID-APRIL TO MAY 24, 2018. TOOK TO DEA...
#11065416 CHECK ENGINE LIGHT, STEERING TIGHT WHEN BACKING UP OR IN TIGHT SPACES, DOOR LOCKS, SUSPENSION CONTROL AND ABS LIGHT W...

Recent Complaints for the 2009 CADILLAC CTS

#11648137 UNKNOWN OR OTHER To whom it may concern, My name is [XXX] . I am writing this correspondence with regard to a purchase of a 2009 Cad...
#11641895 SUSPENSION The contact owns a 2009 Cadillac CTS. The contact stated that while driving at various speeds, the vehicle was swayin...
#11641895 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS The contact owns a 2009 Cadillac CTS. The contact stated that while driving at various speeds, the vehicle was swayin...
#11590940 FUEL/PROPULSION SYSTEM Gas leaking from above gas tank took car in for service 5/6/24. they could not duplicate issue on 5/24 engine light...
#11581265 SERVICE BRAKES Severe and sudden malfunction of the ABS/Stabilitrak system at 45MPH causing loss of directional control of the vehic...
Check any vehicle history by VIN - Free vehicle history report