NHTSA Complaint #11502490 — 2016 CHEVROLET MALIBU

The contact owns a 2016 Chevrolet Malibu. The contact stated while driving 65 MPH and depressing the brake pedal, the brake pedal was firm. The contact used the parking brake to slow and stop the vehicle. The contact was able to continue driving to the residence. The vehicle was diagnosed by an independent mechanic, and the contact was informed that the vacuum pump needed to be replaced. The vehicle was repaired. On another occasion, while driving 60 MPH, the vehicle started overheating and smoking with the check engine warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was towed to the residence. An independent mechanic diagnosed the vehicle and stated that the engine needed to be replaced due to metal fragments from the defective vacuum pump. The dealer was contacted and stated that the vehicle needed to be diagnosed by an authorized dealer. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 141,943.