NHTSA Complaint #11502249 — 2015 VOLKSWAGEN PASSAT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11502249
Vehicle	2015 VOLKSWAGEN PASSAT
Component	STEERING
Date of Incident	January 7, 2023
Date Filed	January 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The Clock Spring issue that was recalled on 2012-2014 Passat's occurred on my vehicle which was manufactured July 2014 as a 2015. The car only has 60k miles on it. Clicking while turning the wheel, no steering wheel controls work and air bag light is on meaning it will not deploy and my vehicle will not pass inspection. I have spent days calling the dealer and left messages but they are not returning my calls. From the my research it appears that my vehicle is not covered by the current recall so in addition the safety concern I will pay a large sum to fix this issue and have no idea how long it will last. I've read where some of the clock springs fail at 30k.

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