NHTSA Complaint #11501933 — 2019 DODGE GRAND CARAVAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11501933
Vehicle	2019 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	January 16, 2023
Date Filed	January 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I brought . my car to the dealership and they told me the airbags had an active code in the harness wiring in the driver's seat and wanted 1000 dollars to repair or rebuild the harness. They didn't have a replacement harness available and said the part did not exist so they would have to custom build one. They said it was not under warranty because I have48,000 miles on my car. I can not believe that a safety issue involving the airbag operation would not be covered by the manufaturer. I really need help

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