NHTSA Complaint #11501877 — 2023 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11501877
Vehicle	2023 TESLA MODEL 3
Component	VISIBILITY/WIPER
Date of Incident	January 14, 2023
Date Filed	January 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving in rainy weather and my windshield wipers were set to 'Auto' mode. The wipers were functioning correctly until I clicked on a menu item in the car operating system. The operating system became unresponsive to any touches and wipers stopped working at this moment which dropped my visibility to almost 0. I was fortunately not driving on highway when the incident occurred. The operating system rebooted after roughly 20 seconds and the wipers started working again after the reboot completed.

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