NHTSA Complaint #11501783 — 2015 JEEP RENEGADE

While I was driving, my sunshade visor fell down as if it were moved to block the sun while I was driving (I did not do it). I immediately pushed it back up because I could not see, it blocked my entire front windshield vision. After pushing it up, it fell back down within minutes. I immediately took it out of the holder and put it to the side. After researching the issue it is a common known issue. Service advisors say "they all do that". My question is, why would such a dangerous issue be widely accepted? Is increased chance of accident and death acceptable when it can be fixed? I have stopped 23 separate people and asked them about their sunvisor and EVERY SINGLE ONE had this same issue (ranging from 2015 to 2020).