NHTSA Complaint #11501770 — 2021 MAZDA CX-5 ENGINE

Complaint Details

ODI Number	11501770
Vehicle	2021 MAZDA CX-5
Component	ENGINE
Date of Incident	December 23, 2022
Date Filed	January 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Low engine oil light appeared despite standard maintenance service and oil change at Mazda dealer the prior month. Service technician confirmed oil was low by 1 and 3/4 quarts and added oil. Mazda dealership advised there is a service bulletin for my vehicle with this problem dating back to 2021, and that the problem is likely due to a faulty valve, but that they have no planned fix available. I am concerned about the long-term damage of engine oil continually leaking into the combustion chamber. Mazda should be asked to fix this for car owners, not simply top off our oil each time that it leaks.

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