NHTSA Complaint #11501567 — 2017 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11501567
Vehicle 2017 MAZDA CX-9
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Recently had my car into the local Madza dealer for oil change and break inspection. Soon after the oil change it started running rough. Then next thing I know it begins to overheat in the street at major intersection while driving home. Parked it let it cool down and then toed to Mazda dealer. Told antifreeze getting into the engine. I see Madza is aware of this issue and this engine is defective and can not handle turbo. I could have been killed at this very intersection so thankful I was safe. What if I was driving on the highway which I do every day this would have compromised many people's safety. This is a safety defect in that Mazda is knowing of this issue. The only warning was just as it happened. except it was riding a little rough at stops but no idea it was going to overheat. especially since it was just in the shop for the oil change. My car is still sitting at the dealer as they try to get warranty to cover. I could have been killed. When will something be done to protect the consumer.

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