NHTSA Complaint #11501529 — 2014 RAM 1500

My vehicle VIN [XXX] shown "no unprepared recalls". However I saw that there was a past recall for this vehicle. The recall dealt with the digital instrument cluster which gives data on engine management, safety features such as ABS systems, and other safety items. I do not believe my vehicle had ever been repaired. My digital instrument system flashes on and off and many times, as all day today, was completely inoperable. This has been occurring for approx one year and the dealer told me that this was normal, which it is absolutely not. The dealerships around here have a habit of falsely signing off on repairs and recalls especially if the vehicle hit their lot with a recall during a trade-in. The new buyer would have no idea of such recall. Please assist me in getting this unprepared recall repaired. I would also like to address the faulty 8 speed transmissions which shudder and shift unnecessarily. This could cause a sudden loss power on acceleration in heavy high speed traffic and merging onto an interstate. Please look into this. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).