NHTSA Complaint #11501456 — 2014 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11501456
Vehicle 2014 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Ford defrauded the U.S. Government by knowingly installing defectively-engineered parts in my truck as part of a recall and then claiming the issue was repaired. Ford obviously had so many catastrophic brake system failures it necessitated a federal recall. However, Ford admitted they never redesigned the faulty parts to mitigate the problem from happening again. This it tantamount to providing a liver transplant patient with a liver from a chronic alcoholic. Ford absolutely knew the affected parts were defectively-designed and/or defectively manufactured, yet chose to put those exact same parts back in the truck and then lie to the federal government that said parts fixed the problem. All Ford achieved was kicking the can down the road. Not surprisingly, my brake system catastrophically failed AGAIN after Ford "fixed it" during the recall. I guarantee there are other owners out there who have experienced the same problem. Ford MUST be investigated for fraud and held accountable. When I contacted Ford about the problem, their customer service supervisor said they refuse to cover the cost of the repair because it had been more than a year since parts THEY KNEW were defective were installed. Even Ford's executive team refuses to acknowledge the immorality in this situation, and has also expressly refused to reimburse me. They said it doesn't matter if I plowed into a bunch of kids, they are not in any way responsible for putting known defective parts back in my truck. Surely this is not acceptable to NHTSA, as your agency exists precisely to PREVENT this sort of corrupt behavior by automakers. FORD LIED TO YOUR OFFICE. Will that behavior be excused, or will it be investigated and prosecuted? If someone slams into a Girl Scout parade and kills a bunch of children because their supposedly "fixed" brakes failed, will your office be satisfied it did everything it could to prevent that, knowing Ford defrauded you?

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