NHTSA Complaint #11501347 — 2014 FORD FOCUS ENGINE

Complaint Details

ODI Number	11501347
Vehicle	2014 FORD FOCUS
Component	ENGINE
Date of Incident	December 7, 2022
Date Filed	January 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I went to get into my car and it wouldn’t start. I called a tow truck to have it brought to my mechanic. It wouldn’t go in reverse once it did start. My mechanic thought it was the transmission module. I had it towed to Walls Ford Deslership. They stated it was the shift stuck in my transmission. Somehow it controls the power, etc. my car only has 51,000 miles on it and was past the 6 year warranty. It cost me $2,550 to fix it. I believe with all the transmission issues on the Ford Focus vehicles, this issue should have been covered and not paid out of pocket.

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