NHTSA Complaint #11501189 — 2019 AUDI A6

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11501189
Vehicle 2019 AUDI A6
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 42,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NY

Consumer Description

The contact owns a 2019 Audi A6. The contact stated that while operating the vehicle, the warning message "electrical malfunction" suddenly displayed along with a red battery icon. After turning off and restarting the vehicle, the message remained displayed, but the battery icon changed to yellow. The vehicle was taken to the local dealer who diagnosed that the starter generator was faulty and needed to be replaced; however, the part was on backorder and would not be available for several months. The manufacturer was not yet contacted. The failure mileage was 42,000. The contact stated that the replacement part is now available but they have to wait for the installation. Audi has been notified and is aware of the issues.

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