NHTSA Complaint #11501064 — 2018 BMW X5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11501064 |
| Vehicle | 2018 BMW X5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
In the last week my BMW's wires are chewed by the rodents twice. After doing some research, I found that BMW uses soy/oil based wire coatings or coverings that attract rodents and cause damage to the vehicle. I found many forums where this incident is reported or discussed, but no action has been taken by the BMW to replace the material of wires. With the wires chewed up the communication of different parts of the system becomes incommunicable. It is not able to communicate the pedestrian warning, collision warning, power steering wheel becomes hard and not easy to navigate, chassis stabilization error and many more errors pop up. BMW Dealership as well as BMW north America's response is that this is external forces that they do not have control and not covered in any warranty. My question is if all the systems start to malfunction because BMW installs wires that attract rodents then its a product failure that can lead to a catastrophe to happen. What happen if my BMW stops giving me collision warning while driving and lands up having a collision? Is it not a fault of improper product placed in my car? Do I have to wait for the catastrophe to happen to make BMW aware of the faulty wires?
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