NHTSA Complaint #11500949 — 2012 DODGE RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11500949
Vehicle 2012 DODGE RAM 1500
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I had a recall, R36 - NHTSA Recall #15V-459, completed in 2015 for my 2012 Dodge Ram 1500. However, currently, the same issues associated with that recall is causing my Air Bag warning light to turn on. This is surely a safety issue. By the recommendation of Mopar/Stellantis Customer Care, I had it diagnosed by the dealer and was told I have to pay for the cost to repair. I believe this same issue, Clock Spring malfunction, is the same as the recall and should be fixed and the cost to repair not be incurred by the owner. Expired warranty, completed recall, etc. shouldn't be a factor if the same problem is happening, hence the recall.

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