NHTSA Complaint #11500781 — 2017 HYUNDAI SANTA FE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11500781
Vehicle 2017 HYUNDAI SANTA FE
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 130,099 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled while making ticking sounds. The engine overheats message was displayed, and several unknown warning lights were illuminated. The contact parked the vehicle in a parking space, where it remained. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that an independent mechanic had previously replaced the battery and performed an oil change for the recurring failure, and the vehicle had not been driven for 5-months. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 130,099.

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