NHTSA Complaint #11500776 — 2018 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11500776
Vehicle 2018 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My truck has done what is known as the death wobble, which is easily searchable.The infamous death wobble that many Ford truck drivers have experienced is a violent shaking of the front end of the truck and the steering wheel. This issue typically occurs at highway speeds or after hitting a bump in the road. But it can also occur under any typical driving conditions. Ford truck drivers who have experienced this violent shaking on the road describe it as a terrifying experience because many struggle to steer and keep control of the vehicle. Naturally, this temporary loss of control and difficulty steering can lead to an increased risk of accident, injury, or death. This first occurred in 2018 and the dealer serviced it replacing the steering column. It has happened a few more times since then but very minor. Yesterday, 1/9/2023, it occurred with every single minor bump on the interstate at speeds over 65mph. It was very violent to the point where my coffee cup bounced out of the cup holder during the wobble. To get it to stop, you must slow down to 30mph very quickly and can not steer during this time (must go straight). A few occurrences were very dangerous. One where I almost went through a curve and into a semi, and another where I was almost rear ended to slow down and get out of the wobble before the next corner. I took it to my dealer this morning. They said, "Ford has identified what they believe to be the problem, but does not have parts designed yet. You can either pay $280 for an aftermarket steering damper, deal with it or trade it in...up to you." 1) They didn't diagnose the problem. 2) Ford knows it's a know issue and is doing nothing about it. I have been a life long Ford customer, but no more after this!!! This truck is a death trap / disaster waiting to happen for me and any other drivers around me!

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