NHTSA Complaint #11500697 — 2020 LAND ROVER RANGE ROVER

On December 17, 2022 I got back in my car from an earlier outing and had no brakes whatsoever. There was no warning, only a warning light afterwards that read something along the lines of "*** brake problem. Still safe to drive." The car is under warranty so I had it towed to Tacoma Land Rover. The brake situation was so dire that I sealed the key in an envelope, warning people there were no brakes. Long story but they determined that the brake failure was caused by a "dead auxiliary battery." I believe they said they replaced the battery but they might have recharged it since I wasn't asked to pay for a new one. If this had happened on the highway, I and others could have easily died. I'm afraid my safety is still at risk because there simply was no warning. I was fortunate that I was downtown late in the evening so there weren't many cars or pedestrians. I don't know if Land Rover had anyone inspect anything. There is no mention of it in the paperwork. I have asked them several times to change that "discharge" paperwork to reflect a "complete brake failure" but they do not reply. Paperwork currently reads something along the lines of, "...customer reports brake pedal is hard to depress..." and that's not the case at all.