NHTSA Complaint #11500517 — 2011 HONDA RIDGELINE
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11500517 |
| Vehicle | 2011 HONDA RIDGELINE |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
New strut assemblies (complete struts, assembled by manufacturer) were professionally installed on 01/03/2023. During a road test, clunking on the front right of the vehicle. The vehicle was returned to the shop to investigate the issue. The issue was determined to be the strut assembly was not assembled correctly by the manufacturer. The retaining nut that hold the assembly together, was not torqued to the proper value. This could result in loss of control of the vehicle.
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