NHTSA Complaint #11500509 — 2023 TESLA MODEL X

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11500509
Vehicle	2023 TESLA MODEL X
Component	UNKNOWN OR OTHER
Date of Incident	January 6, 2023
Date Filed	January 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

There is an issue with the GPS in that the location is not accurate, sometimes it is off by 10-20 feet, enough to put it on a different road, sometimes it's off by 100s of feet. This is very dangerous as when using Autopilot, it uses map data to set the cruising speed, and if the GPS is reporting the car is on a different road, the speed can change to being faster or slower than the actual road the car is on. This results in sudden braking. The car will be on the highway, traveling at 55MPH, and then all of a sudden the GPS thinks its on a side street near the highway, and quickly brakes hard to the side streets speed limit 25MPH. With this issue, its not always safe to operate the auto pilot. Many people in tesla owners forum, say the issue is from an interference with the cars internal cabin camera and the GPS antenna and replacing the camera fixes the issue.

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