NHTSA Complaint #11500473 — 2021 RAM 2500
WHEELS:HUBCAP/COVER issue reported to NHTSA
Complaint Details
| ODI Number | 11500473 |
| Vehicle | 2021 RAM 2500 |
| Component | WHEELS:HUBCAP/COVER |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
The contact owns a 2021 Ram 2500. The contact stated while approaching a stop sign or stop light, the vehicle stalled. The vehicle had to be placed in park and restarted. While driving at an undetermined speed, the vehicle stalled. There were no warning lights illuminated. Additionally, the rim cover had detached from the wheel. The vehicle was taken to the local dealer however, the mechanic was unable to retrieve any fault codes. The vehicle was not repaired. The dealer was informed that the rim covers were not replaceable, and that the rim needed to be replaced. The vehicle was taken to another local dealer, Allen Samuels Jeep RAM (2201 University Ave, Oxford, MS 38655) however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000.
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