NHTSA Complaint #11500461 — 2012 FORD FUSION WHEELS

Complaint Details

ODI Number	11500461
Vehicle	2012 FORD FUSION
Component	WHEELS
Date of Incident	January 5, 2023
Date Filed	January 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The stainless steel coverings on the wheel lug nuts swells up and BJ's tire center in Fairfax, Va. has a box full of the defective parts. If I had a needed tire repair on the highway, I would not have been able to change tire because lugs were swollen and mishapen and wrench would not fit. Koon's Ford in Sterling, Va. was notified and I was given a contact number to Ford mfg. Ford refused me and are not standing by their product. I had taken vehicle in for tire rotation and balance on 1/5/2023 and ended up buying new lugs all around for 140.00.

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