NHTSA Complaint #11500412 — 2021 MAZDA MAZDA3

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11500412
Vehicle 2021 MAZDA MAZDA3
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The latches inside the driver's seatbelt receptacle feel like they wear out over time. The only reason I can tell is because there is a really noticeable creaking that develops from inside the receptacle while the seatbelt is connected. This is worse for drivers with bigger waists and as the driver's waist continues to tug on the seatbelt during operation, the creaking gets worse over time. There are no electronic warnings. The seatbelt still properly connects and there are no electronic messages saying that anything is wrong with the seatbelt. My driver's original seatbelt receptacle has already been replaced once under warranty at a Mazda dealership. Now the second seatbelt receptacle is starting to do the same thing again after about 6 months of use. I fear that even if I get it replaced a second time, this will just continue to happen. Perhaps there is a manufacturing defect. As this issue continues to get worse, I fear that this creaking will develop into a major failure with the seatbelt connection itself.

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