NHTSA Complaint #11500379 — 2017 FORD F-250

I received a recall notice a couple of years ago. I had only experienced minor steering issues before November 2022, such as small vibrations after hitting bumps which only lasted a second or two. Still, I went ahead and had several recalls addressed before the mileage limitation were reached. One of the recalls addressed a steering damper. They said it showed that it needed to be replaced under the recall. I had assumed the small vibrations I felt were the issues addressed in the recall. However, within a few weeks of getting the vehicle back I hit a small bump at the transition from an overpass to street level pavement on I-10 at FM 1516. The truck began to shake fairly violently until I lowered my speed to around 40MPH. I pulled off and inspected the tires/steering/bearings and found no major issues. The truck performed as intended upon re-entering the highway. About a month later I hit another small transition somewhere along Highway 47-Northwest of Highway 60 in College Station. The same issue arose where the truck shook violently until I lowered the speed to around 40MPH. I took the truck back to the dealer and they said now nothing was wrong except some worn ball joints. I find that hard to believe that in the 4 years I owned this truck nothing was seriously wrong until I had the recall "repaired". Now I believe the vehicle is less safe and now the dealer wants to charge $700 for what they say is now the issue.