NHTSA Complaint #11500362 — 2020 TESLA MODEL 3

LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11500362
Vehicle 2020 TESLA MODEL 3
Component LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My car is affected by a product defect where Tesla Model 3's which have blind spot monitoring cameras (all model 3s) during a certain time frame have extreme glare at night, preventing the driver from safely using the blind spot monitoring system. The camera is basically unusable, and this is a feature that drivers rely on to safely view their blind spots. I have done lots of research online, and Tesla repeatedly refuses to fix these product defects under warranty. There are tens of thousands (potentially hundreds of thousands) of affected vehicles, and I'm sure that Tesla is trying to avoid a costly recall, so they refuse to admit that this is a major safety issue and say that it is "within spec". If you search "tesla model 3 side camera glare" in Google, you'll find that there are thousands of complains on forums. Tesla fixes some under warranty, and refuses to fix others. I am aware that there was a recall on Model 3 vehicles already due to the rear view camera going out, which the NHTSA deemed a safety issue. I would argue that the defective blind spot cameras are a FAR more significant safety issue, because the rear-view camera is used almost exclusively during slow speed maneuvering into tight spaces, while the blind spot cameras are used on freeways for high-speed (60-70mph) lane changes. I have reached out to Tesla and requested that they fix this under warranty as it is a major safety issue, and they told me that newer production models have had the problem fixed, but that my model year needs to pay to have it fixed by Tesla. I have attached pictures of my conversation with Tesla to this complaint. Please take action against this company, which is putting its customers at risk because they don't want to bear the financial cost of fixing their product design defect.

Related Complaints for the 2020 TESLA MODEL 3

Other LANE DEPARTURE: BLIND SPOT DETECTION Complaints

#11491856 The turn signal is attached to the left and right side blindspot camera. When using the blind spot camera at night, t...
#11473479 the recall NHTSA Recall Number21V-00D has NOT been fixed by Tesla on my car. I have scheduled service multiple times ...
#11464305 The blind spot warning is non-functional, plus the camera image system is defective in low light conditions as the im...
#11464093 When I signal to change lanes the side cameras show the blind spot. At night the camera is blinded by the light from ...
#11453132 The Tesla rear facing repeater cameras show the driver's blind spot when changing lanes. The cameras are also used du...

Recent Complaints for the 2020 TESLA MODEL 3

#11715438 STEERING Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715438 SUSPENSION Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715176 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Incident Date: Feb 1, 2026, 2:45 PM PST Location: Camarillo, CA (Pleasant Valley Rd & Village Commons Blvd) Descript...
#11714618 SUSPENSION The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs du...
#11711819 SUSPENSION Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. D...
Check any vehicle history by VIN - Free vehicle history report