NHTSA Complaint #11499844 — 2018 AUDI Q7 SUSPENSION

Complaint Details

ODI Number	11499844
Vehicle	2018 AUDI Q7
Component	SUSPENSION
Date of Incident	December 31, 2022
Date Filed	January 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

This vehicle was maintained by Audi/VW for 60000 miles under a service contract. While changing my snow tires I noticed the spring was broken. My wife did claim she heard a rattling in the back of the car, this must have been it. I’ve found multiple complaints from different owners on car online forums claiming they found the same spring, the right rear, unexpectedly broken. A suspension failure can have devastating results especially with a 7400 pound towing capacity.

Related Complaints for the 2018 AUDI Q7

Other SUSPENSION Complaints

#11688937 — September 22, 2025 — Both rear coil springs broke which the Audi shop has said is very rare to have happened

#11677881 — August 1, 2025 — Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential ...

#11672328 — July 9, 2025 — The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire...

#11623158 — November 1, 2024 — Rear spring and lower plates have snapped and are broken. This happened at around 60,000 miles. A lot of 2017 & 2018 ...

#11601452 — July 12, 2024 — Rear Drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and...

Recent Complaints for the 2018 AUDI Q7

#11717586 — EXTERIOR LIGHTING — February 12, 2026 — ALERT " Left Front side marker light defective" see owner manual. That is the message

#11716861 — ENGINE — February 9, 2026 — The car has always (including during warranty period) required addition of engine oil in between scheduled maintenanc...

#11715434 — ENGINE — February 4, 2026 — Excessive oil consumption and potential for engine to blow up

#11709667 — ELECTRICAL SYSTEM — January 8, 2026 — Left Front side marker light faulty. is the warning on the dashboard - I have noticed there is a recall I believe 201...

#11709667 — EXTERIOR LIGHTING — January 8, 2026 — Left Front side marker light faulty. is the warning on the dashboard - I have noticed there is a recall I believe 201...