NHTSA Complaint #11499785 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	11499785
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 15, 2022
Date Filed	January 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

My 2014 Ford Focus which I have had for 6 years has developed a problem with the Powertrain Control Module. This is a known problem with the car, and Ford extended the warranty for 10 years. I have been waiting 8 months now for the part which is still on backorder, with no estimate of when the part will be available. I can no longer drive the car because the car violently jerks when accelerating and almost comes to a complete stop. I can temporary fix the problem following online instructions, but it last only a day. I am afraid to drive the car because the jerking/hesitation might result in an accident. Ford does not seem to be addressing their responsibility with this dangerous issue.

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