NHTSA Complaint #11499499 — 2014 BMW 528I

I purchased the used BMW from a very reputable dealership May 2021. Last week, I was driving the car and all of the dashboard lights went on suddenly. The car began to buck and I pulled over immediately. I had the car towed to the local BMW dealership. The service department informed me, the serpentine belt broke, wrapped around the crankshaft, and grinded into pieces. The pieced of the belt were sucked into the engine and caused the engine to seize. When researching this problem, because I never heard of it before, it seems it is a fairly common problem with BMW’s. The BMW dealership wanted $14,000 to insert a new engine. There is no way I can afford that, and if it is a known problem, why wasn’t there a recall? I contacted BMW customer service and they said there was nothing they can do to help me. I am stuck with a auto loan for $19,000 with monthly payments, and a car that doesn’t move. When I purchased the car last year, an extended warranty was around 8k because the car was older. This is exactly what happened to my car on this website: www.autoscopecarcare.com/bmw-forum/bmw-serpentine-belt-sucked-inside-engine/