NHTSA Complaint #11499364 — 2018 FORD FOCUS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11499364 |
| Vehicle | 2018 FORD FOCUS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
Purchased a Ford Focus 2018 (42,000k miles) in August 2019 from Drive Time Stone Mountain as a graduation gift for my daughter. In December 2019, while driving she notices her ECO went out and it no longer turned off when the car stopped, 2 weeks later the car stops in the middle of the street. We take it to a dealership in Statesboro, GA where she attends college and they inform us that the motor needs to be replaced. The motor is replaced and the ECO comes back on but goes off again in abt 3 mos. not even a yr later same thing happens same diagnostic of motor went out. The same FORD dealership installs a new one. Sept 2022, she is driving car stops a good Samaritan who happens to be a mechanic told her its the motor and power train and it will cost $7000 to replace because we are 60 days past warranty. Needless to say the car is still there. I have since purchased her a Kia with a lifetime engine. However, I need for this FOCUS to be fixed as a good will courtesy so I can sell it or trade it in. Paying $550 a month for a note and insurance for a non working car SUCKS! By the way, the car has 61,000k miles on it when it went out this last time. The sad part is that there are hundreds of FORD FOCUS owners with the same issue! Why not put a recall on this hunk of junk??!!!!
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